If you do run in to trouble, please consult the following for some tried and tested solutions to issues that have occured with RapidSpell Web .NET - also our KB is online at http://keyoti.com/kb.
Problem |
Solution |
|
User dictionary; the 'Add' button changes to 'Adding...' when it is clicked and nothing else happens. |
This is an indicator that an exception occured during the control's attempt to write to the user dictionary. Double check that the ASP_NET process has permission to write to the file and folder specified for the user dictionary file. If unsure, try changing the path. Remember, just setting the user dictionary path to a relative path (eg. "userdict.txt") will result in a path off the Windows system folder, not the current web app folder, use HttpRequest.MapPath to map a virtual path. |
|
Visual Studio fails to build the project sometimes and reports errors such as BC31011: Unable to load referenced library. |
Although theoretically it is not required, the simplest solution to this problem is adding the RapidSpell DLLs to the GAC on the development machine. This is a workaround to an issue with the development environment, not RapidSpell. To do this use GACUTIL (comes with the .NET framework) in
the same folder as your DLLs:
|
|
A license error is shown. |
Ensure that the LicenseKey property in RapidSpellWeb (the
control in the popup, usually) is set. Ensure that the key has no white
space or newlines in it. |
If you are having other problems, you are free to participate in our support forum, or email us at support@keyoti.com